Editor’s note: Hibah Hussain, a Policy Program Associate with New America’s Open Technology Institute (OTI), and Hannah Emple, a Policy Analyst with the Asset Building Program, discuss a new report on mobile financial services and the implications for mobile privacy and financial inclusion.
A recent report from the Federal Reserve shows that the rise in mobile phone usage is having an impact on the way Americans navigate their financial lives. In 2012, 87 percent of American adults used mobile phones, and about half of those were smartphones. Between 2011 and 2012, the Federal Reserve reports a 33 percent increase in the use of mobile banking (28 percent of all mobile phone owners used mobile banking in 2012, compared with 21 percent in 2011). Despite these increases, “the report indicates that many consumers remain skeptical of the benefit of mobile banking and the level of security associated with the technology.”